Need help?
Frequently Asked Questions
Order
Yes, We have our 1st flagship store in New Delhi with more stores opening soon across Delhi- NCR.
Yes, Our parent company www.sage11.comoffers a wide range of Organic food products and Biodegradable food packaging for bulk orders as long as customers meet our MOQ’s (Minimum Order Quantities).
We began Sage Organik with the objective to make natural and organic wholefoods more affordable. Our aim is to offer honest pricing based on the high quality products that we source. For this reason we believe that these types of programmes/memberships are not necessary when your prices are very competitive. The pricing of our products will vary throughout the year subject to changes such as availability depending on seasons, especially since we are dealing with natural products. We monitor this closely to ensure our customers are always paying the right price according to these changes. We don’t feel the need to have a ‘points scheme’ as it is simply just that ‘a scheme’ as there will always be an inflated cost somewhere when it comes to these kinds of promotions. Instead, everyone is a member everyday when they shop at Sage Organik and the best part is that you don’t have to give us your private information in return for a plastic card (that will most certainly one day end up in landfill). It’s another win for your pockets and for the planet!
Our physical store offers its own curated selection of
products based on what customers love
and to feature their own local growers & suppliers. Some of our products
are “in-store Exclusive”. For these
products, it's best to visit our local store.
We take sustainable business practices seriously! We want to
transition many of our products to our ‘Zero Waste Bulk Section’, where
customers can bring their own containers and purchase what they need by weight.
In addition,all our food containers are biodegradable and or recyclable; and
have always sourced products locally when possible.
You may keep spices in an airtight container in a dry space
away from sunlight.
Spices can last up to three to five years. The color may
lighten over time and may lose fragrance slightly, but it will still be safe to
consume past its date.
You can store them in airtight containers for further use or
mix spices to create different flavors or rubs!
For big quantities of spices, use airtight containers and
store in cool and dry places. For small quantities of spices, can be placed in
shakers: add some uncooked rice or any grains / beans to help absorb moisture.
In the event that your order has been shipped, please track your package using the provided tracking ID or contact our customer care team for assistance. They will help you track your order and provide updates.
Shipments are marked as RTO (Returned To Origin) if:
You were unavailable during delivery attempts.
The address provided was insufficient.
You were unreachable on the provided contact number.
You refused the delivery If the products are returned to our warehouse in New Delhi, the company will charge 2-way delivery fees and any additional handling charges for redelivery.
Contact our Customer Service team for assistance with re-shipping the item.